Four-Season Pet Mat – Soft, Non-Slip Bed Pad for Dogs & Cats

Thank you for shopping with All Pet World. Your satisfaction is very important to us. If you’re not completely happy with your purchase, we’re here to help.

Returns

You may return most new, unopened items within 30 days of delivery for a full refund or exchange.

Items must be in their original packaging and in resellable condition.

To start a return, please contact us at support@allpetworld.ca with your order number.

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

Opened pet food or treats

Used grooming products (such as brushes, nail grinders, wipes)

Personalized or custom items

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection.

Approved refunds will be issued to your original payment method within 5–10 business days.

Exchanges

If you need the same item in a different size or variation, please request an exchange when contacting us.

Shipping Costs

Customers are responsible for return shipping costs, unless the return is due to our error (wrong or defective item).

In such cases, we will cover the return shipping.

Questions?

If you have any questions about our Return Policy, please contact us at:
support@allpetworld.ca

+1(236) 965-8878

Thank you for shopping at All Pet World! We want your experience to be smooth and worry-free. Please review our shipping policy below.

Dispatch Time

For orders placed by 1:00 pm PT on business days, we typically dispatch on the next business day. Orders placed on weekends or public holidays are processed on the next business day.

Pre-order/custom/out-of-stock items follow the notes on their product pages.

Delivery Time

Standard delivery in Canada is usually 3–7 business days. Remote areas or peak seasons, weather, and carrier capacity may extend transit times.

Expedited options may be available at checkout depending on your address.

Rates & Free Shipping

Free shipping over C$79.90 (pre-tax) within Canada. For orders below the threshold, shipping is calculated at checkout based on destination and weight.

Oversized/overweight parcels and certain remote areas may be excluded or incur surcharges.

Tracking & Delivery

A tracking number will be provided after dispatch. Please follow carrier updates; contact us if you encounter delays or delivery issues.

Notes

All times are estimates and may vary due to weather, holidays, and carrier constraints. We’ll do our best to support you promptly.

7. Contact Us

If you have any questions about shipping, please reach out to us:

support@allpetworld.ca
+1(236) 965-8878

Thank you for shopping with All Pet World. Your satisfaction is very important to us. If you’re not completely happy with your purchase, we’re here to help.

Returns

You may return most new, unopened items within 30 days of delivery for a full refund or exchange.

Items must be in their original packaging and in resellable condition.

To start a return, please contact us at support@allpetworld.ca with your order number.

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

Opened pet food or treats

Used grooming products (such as brushes, nail grinders, wipes)

Personalized or custom items

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection.

Approved refunds will be issued to your original payment method within 5–10 business days.

Exchanges

If you need the same item in a different size or variation, please request an exchange when contacting us.

Shipping Costs

Customers are responsible for return shipping costs, unless the return is due to our error (wrong or defective item).

In such cases, we will cover the return shipping.

Questions?

If you have any questions about our Return Policy, please contact us at:
support@allpetworld.ca

+1(236) 965-8878